FAQ

Can I buy from NNP as a private individual?

NNP is a wholesaler targeted at professionals. Sales to private individuals are only possible to a limited extent.

Why don't I see any prices on the NNP website?

You can only see prices on our website after you have signed in. In order to sign in, you first need to register. Registration requests are manually approved by us. Only professionals receive an access code to sign in. A VAT number is compulsory! As a private individual you can always email a price request for a specific part.

Do we offer cash on delivery shipment?

All NNP shipments are handled by external companies. The drivers are not allowed to receive cash or cheques, which means that cash on delivery shipments are NOT POSSIBLE!

Do you have any additional tips to avoid misunderstandings and incorrect purchases?

Increase your chance of finding the correct part: if possible, bring a sample of the required part or send an email in advance with a photo and as much information as possible.

Part numbers for the original item have greater value than the specified trade-in number you usually get from the dealer. So check the part number yourself! Due to frequently changing part numbers, it is also possible that another part number is a perfect match for the part you require!

Trading in your old part is not possible (except for engines and gearboxes). In order to continue to guarantee the quality of our parts, we do not loan parts for testing or diagnostic solutions.

It is possible to reserve parts, but only after previously agreed limited terms.

VW Golf animation
Cookies

We distinguish the following types of cookies based on their purposes:

  • Essential/ Strictly Necessary Cookies:

    These cookies are necessary to enable the website to function and cannot be disabled in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms. They are essential for effective communication and facilitate navigation (for example, returning to a previous page, etc.).

  • Non-Essential Cookies:

    These cookies are not essential for the website to function, but they help us provide an improved and personalized website experience.

    • » Functional cookies:

      These cookies enable the website to offer enhanced functionality and personalization. They can be set by us or by external providers whose services we have added to our pages.

    • » Analytical cookies:

      These cookies allow us to track visits and traffic, enabling us to measure and improve the performance of our website. They help us understand which pages are the most and least popular and how visitors navigate the site.

    • » Targeting / advertising cookies:

      These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

We utilize both our own cookies and cookies from carefully selected partners with whom we collaborate.


Want to know more?

Take a look at our Cookie policy and our Privacy policy .

This website uses cookies to store settings and collect website statistics.
If you click the "Allow cookies" button below, you are giving us permission to use these cookies.

If you want more detailed information, please use the "More info" button.
Cookie image